Welcome to Travel Orbit Hub (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your use of travelorbithub.com (“Website”) and the travel-related services provided by Travel Orbit Hub. By accessing our Website or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our Website or services.
1. About Our Services
Travel Orbit Hub is an independent travel assistance company that provides support and booking-related services, including but not limited to:
- Flight reservations and ticket bookings
- Flight changes and modifications
- Flight cancellations
- Seat selection and upgrades
- Name corrections and changes (subject to airline policies)
- Group travel bookings
- Travel information and customer support
Travel Orbit Hub is not an airline and does not own, operate, or control any airline, hotel, or transportation provider unless specifically stated.
2. Eligibility
By using our Website and services, you represent that:
- You are at least 18 years of age.
- You have the legal authority to enter into binding agreements.
- All information you provide is accurate, complete, and current.
3. Booking and Reservation Services
All bookings and reservations are subject to:
- Airline availability.
- Airline fare rules.
- Airline terms and conditions.
- Government regulations and travel restrictions.
A booking is considered confirmed only after payment has been successfully processed and a confirmation has been issued.
We reserve the right to refuse, cancel, or modify any booking if required due to operational, technical, legal, or security reasons.
4. Pricing and Fees
The total amount charged may include:
- Airline fares.
- Taxes and government fees.
- Service fees.
- Processing charges.
- Additional charges for special requests.
Prices are subject to change without prior notice until a booking has been confirmed.
Travel Orbit Hub may charge service fees for booking assistance, cancellations, modifications, name corrections, seat upgrades, and other travel-related services.
5. Flight Changes and Modifications
Flight changes are subject to:
- Airline policies.
- Fare conditions.
- Seat availability.
Additional airline fees, fare differences, and service charges may apply. Travel Orbit Hub cannot guarantee approval of any requested change.
6. Cancellation and Refund Policy
Cancellation requests are governed by the applicable airline’s cancellation and refund policies.
Important points:
- Some tickets may be non-refundable.
- Refund eligibility depends on airline fare rules.
- Service fees charged by Travel Orbit Hub may be non-refundable.
- Processing times for refunds depend on airlines, banks, and payment providers.
Travel Orbit Hub acts only as an intermediary and cannot guarantee refund approval by any airline.
7. Name Corrections and Name Changes
Name correction and name change requests are subject to airline policies.
Travel Orbit Hub will assist customers in submitting such requests; however:
- Approval is solely at the airline’s discretion.
- Additional fees may apply.
- Certain tickets may not allow name changes.
Customers are responsible for ensuring that passenger names match government-issued identification documents.
8. Seat Selection and Upgrades
Seat assignments and upgrades depend on:
- Airline availability.
- Fare class restrictions.
- Airline approval.
Travel Orbit Hub cannot guarantee specific seats or upgrades until confirmed by the airline.
9. Group Bookings
Group booking requests are subject to availability and airline group travel policies.
Special group rates may require:
- Minimum passenger requirements.
- Advance deposits.
- Additional contractual obligations.
Failure to comply with group booking requirements may result in cancellation or penalties.
10. Customer Responsibilities
Customers are responsible for:
- Providing accurate traveler information.
- Reviewing booking details before confirmation.
- Carrying valid travel documents.
- Meeting passport, visa, vaccination, and entry requirements.
- Arriving at airports within airline-recommended check-in times.
Travel Orbit Hub shall not be liable for losses arising from incorrect information provided by customers.
11. Third-Party Providers
Travel Orbit Hub acts as an intermediary between customers and third-party travel suppliers, including airlines and travel service providers.
We are not responsible for:
- Flight delays.
- Schedule changes.
- Airline cancellations.
- Overbooking.
- Baggage issues.
- Service interruptions by third-party providers.
Such matters remain the responsibility of the respective travel supplier.
12. Limitation of Liability
To the fullest extent permitted by law, Travel Orbit Hub shall not be liable for:
- Indirect damages.
- Consequential damages.
- Loss of profits.
- Missed flights.
- Travel disruptions.
- Delays caused by airlines or third parties.
- Acts of nature or force majeure events.
Our total liability shall not exceed the amount paid directly to Travel Orbit Hub for the specific service giving rise to the claim.
13. Website Usage
Users agree not to:
- Use the Website for unlawful purposes.
- Attempt unauthorized access to systems or data.
- Upload harmful software or malicious code.
- Interfere with Website functionality.
- Misrepresent their identity.
We reserve the right to suspend or terminate access for violations of these Terms.
14. Intellectual Property
All Website content, including text, graphics, logos, images, designs, and software, is the property of Travel Orbit Hub or its licensors and is protected by applicable intellectual property laws.
Unauthorized reproduction, distribution, or use is prohibited without written permission.
15. Privacy
Your use of the Website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.
16. Force Majeure
Travel Orbit Hub shall not be responsible for any failure or delay in performance caused by events beyond reasonable control, including:
- Natural disasters.
- Government actions.
- Pandemics.
- Labor disputes.
- Airline operational disruptions.
- Technical failures.
17. Indemnification
You agree to defend, indemnify, and hold harmless Travel Orbit Hub, its affiliates, employees, officers, and partners from any claims, damages, liabilities, costs, and expenses arising from your use of our Website or services.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Travel Orbit Hub operates, without regard to conflict of law principles.
19. Changes to Terms
Travel Orbit Hub reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date.
Continued use of the Website following any changes constitutes acceptance of the revised Terms.
20. Contact Information
For questions regarding these Terms & Conditions, please contact:
Travel Orbit Hub